Memento Support

Frequently Asked Questions

Do I need an account?

No. Everything works without an account, sync included. Cards sync through iCloud, so they follow you to a new device on the same Apple Account.

What are the AI limits?

The free plan already lets you ask AI questions and make cards from your material. If you make a lot of cards from material, Memento Pro raises the AI limit. Reviews, target dates, and statistics work the same in both.

Can I import my Anki decks?

Yes. Go to Settings → Import and select your .apkg file.

How do I sync across devices?

Turn on iCloud with the same Apple Account on each device. No separate sign-in is needed, and changes sync automatically. To sync with each other, update every device to 2.7.0 or later.

How do I delete my account?

Go to Settings → Account → Delete Account. Everything is permanently removed, including the folders, cards and review history in iCloud, and it disappears from your other devices too.

What if AI responses are inaccurate?

AI responses are for reference only. We recommend verifying critical information with primary sources.