RunWeather Support
support@hyunsanglabs.com · Response time: 1–2 business days
Frequently Asked Questions
RunWeather is a weather app built for runners. A character dresses for the day’s weather and tells you what to wear, points to the best hour to head out in the next 24 hours, and lives on your lock screen and home screen as a widget. Inside Korea it uses KMA and AirKorea data; everywhere else it uses Apple WeatherKit.
How are the outfit and timing chosen?
Five factors — temperature, precipitation, fine dust (PM2.5), humidity, and wind — feed both the clothing recommendation (and the character’s pose) and the best-time pick. Your running profile (cold/heat sensitivity, air-quality sensitivity, and so on) adjusts the inputs. Outside Korea, air-quality data is unavailable, so the recommendation uses four factors instead of five.
How is the “best time to run” chosen?
We look across the next 24 hours of weather and the time window you mark as preferred, then recommend the best slot within it.
I denied location access — how do I re-enable it?
Open iOS Settings → Privacy & Security → Location Services → RunWeather, and choose “While Using the App” or “Always”. “Always” is required for the widget to refresh based on your current location.
The widget isn't updating
Widgets refresh roughly every 3 hours. To force an update, open the app once in the foreground. If it's still empty, long-press the widget on the home or lock screen and tap “Edit Widget” to check its configuration.
Does it work outside Korea?
Yes. For non-Korean coordinates, RunWeather uses Apple WeatherKit and provides the same outfit recommendation, best-time pick, and widget. The AirKorea air-quality service is Korea-only, so recommendations outside Korea are computed from four factors instead of five.
How many favorite locations can I save?
Up to 5. Swipe left and right on the home screen to move between them.
How do I switch between Celsius and Fahrenheit?
Change it in the app settings — the widget picks up the new unit immediately.
Contact
For help, bug reports, or feature requests, please email:
Please include your iPhone model, iOS version, app version, and a brief description of the situation (location, time of day, what you expected to see).